All GLACIER MIST items comes with complimentary gift box and wrapping. Perfect present for your loved ones and great treat for some self love!
Pre-order are sold out bestsellers that are currently being re-ordered. These jewels will come back in stock on a specific date as stated. Pre-order will ensure you're not missing out as our stock are always limited – add to the cart!
Orders that contains pre-ordered item's, will be placed on hold and then shipped altogether when the item/s are back in stock (the timeframe are stated on the pre-order product page).
To find your best fit, please refer to this Ring Size Chart and follow the measuring instructions.
GLACIER MIST ships all over the world!
Shipping costs subjects to your location, will be added at check out.
Step 5: If your refund is approved, it will be processed via your original payment method, product exchange or store credit. This will be processed within 14 days of receiving the returned items.
Note: For items that were purchased from GLACIER MIST pop-up/market stores, kindly contactus with your original receipt and products in its original condition within 14 days.
Yes, you must first be in touch with us via email, prior to sending the parcel(s) back to GLACIER MIST in order for us to process your return request accurately.
Once your order arrives back at GLACIER MIST, it may take up to 14 business days for your refund or exchange to be processed and verified. We will be in touch via email.
Refund value is based on the product(s) purchased only. Shipping fee will not be refunded or be available to be used as a store credit.
Note that the cost of the return parcel will be borne by you. We recommend shipping the parcel with the most cost-effective shipping method that is available with tracking.
GLACIER MIST’s jewels are delicately crafted using a variety of high-quality materials, including suede, glass, beads, cubic zirconia stones and metal.
Our jewels are put together by hand in a studio, and as a result there can be slight differences in color, size and finishing of the materials or embellishments – all part of the charm of handmade products!
Stones, feathers, leather and other organic materials are frequently used in our designs. Due to its natural source, slight inconsistencies of color, size and texture is part of its unique characteristics.
To prolong the life span of your beloved jewels. Always avoid contact with chemicals and moisture‚ such as hair spray, perfume‚ lotion, household cleansers, pool and sea water. It is recommended to remove your jewelry before showering.
Use a soft, clean cloth to wipe your jewelry pieces after wearing them to remove natural body oils, sweat or residue. Keep in mind that due to personal pH levels of some peoples’ skin, jewelry may tarnish more quickly for some.
Exposure to air can also oxidize jewelry. It is recommended that you store your pieces in a cool, dry place, or in a jewelry box when traveling.
Refer to below for the details of our up coming pop up stores. We usually have exclusive items especially for the events, so it's always good to pop by and check out rare jewels!